Enabling remote access to desktops, servers and devices is now essential for US businesses with distributed teams, hybrid working, or IT support functions. Remote access software lets you control systems from anywhere, troubleshoot issues, share screens, transfer files, and maintain operations securely. Below we review five leading remote access solutions available in the United States, covering their features, pricing, pros and cons to help inform your choice.
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Enterprise-grade remote support and Unattended Remote Access software. Zoho Assist is reliable, cloud-based remote desktop software designed to empower businesses worldwide with exceptional remote support and access capabilities. 
Best remote access software
1. Zoho Assist
Enterprise-grade remote support and Unattended Remote Access software. Zoho Assist is reliable, cloud-based remote desktop software designed to empower businesses worldwide with exceptional remote support and access capabilities.
Zoho Assist is a cloud‑based solution designed for businesses of all sizes to access remote computers and provide support or administration. It’s part of Zoho’s broader suite of business applications, making it especially appealing if you already use Zoho services.
Key features
- Browser‑based remote access without installation
- Attended and unattended support modes
- File transfer, remote printing and multi‑monitor navigation
- Cross‑platform access (Windows, macOS, Linux, Android, iOS)
- Security with SSL and AES encryption and session controls
Pricing
- Free tier available for basic remote support use
- Paid plans typically start from around $10–$15 per month for unattended access to multiple computers (billed annually)
Pros
- Flexible cloud‑based remote access
- Works via browser — no software download required
- Integrates with other Zoho apps if you’re in that ecosystem
Cons
- Advanced features (like mass deployment or extensive device management) require higher tiers
- Pricing scales based on the number of technicians and devices
2. ManageEngine Remote Access Plus
ManageEngine’s Remote Access Plus is a comprehensive remote desktop management and support platform aimed at IT teams and helpdesks. It provides secure remote control of Windows, Mac and Linux systems, plus advanced troubleshooting tools tailored for enterprise environments.
Key features
- Secure remote control with voice, video and text chat
- Remote file management and system tools
- Wake‑on‑LAN and remote shutdown capabilities
- Both cloud and on‑premises deployment options
Pricing
- Free plan available for up to 10 computers
- Cloud Standard plans start at roughly $10/month for 5 technicians and 25 computers
- Professional tiers typically around $15/month for expanded features
- On‑premises licences from approximately $75/year for Standard editions
Pros
- Strong remote support and IT management toolkit
- Scalable from small teams to enterprise environments
- Flexible licensing options (cloud and on‑site)
Cons
- Feature set may be more than needed for basic remote access use
- Learning curve for non‑IT teams
3. TeamViewer
TeamViewer is one of the most recognised remote access platforms worldwide, offering robust cross‑platform support and enterprise‑grade security. It’s widely used for remote support, collaboration, and secure remote connectivity across devices.
Key features
- Desktop and mobile remote access
- File transfer and secure chat
- Multi‑monitor support
- End‑to‑end encryption with strong authentication
Pricing
- Plans typically start from around $24.90 per month (Solo) for one licensed user
- Business and corporate tiers available with broader device support and session controls
Pros
- Trusted, secure platform with broad integration and device support
- Strong reputation and enterprise feature set
Cons
- Pricing can be comparatively high for small teams
- Some users find onboarding complex
4. Splashtop
Splashtop provides remote access and support tools suitable for IT teams, hybrid workers and creative professionals. It’s known for high‑performance connections and competitive pricing.
Key features
- Cross‑platform remote desktop access (Windows, macOS, mobile)
- File transfer and remote printing
- High‑definition sessions with low latency
- Business and enterprise plans with scalable device support
Pricing
- Remote access plans start from around $60 per year for basic remote desktop support
- Premium tiers support additional features such as unattended access and advanced security
Pros
- Excellent value for money compared with many competitors
- Fast and responsive remote sessions
Cons
- Some advanced IT support features are only in higher tiers
5. AnyDesk
AnyDesk is a lightweight remote access and desktop tool designed for speed, simplicity and broad platform support. It appeals to teams that need responsive remote connections without heavy system demands.
Key features
- Fast remote control sessions across devices
- File transfer and clipboard sync
- Support for Windows, macOS, Linux and mobile platforms
Pricing
- Starts at roughly $24.90 per month for a Solo licence supporting multiple devices
Pros
- Lightweight and quick to set up
- Reliable performance on low bandwidth
Cons
- Fewer advanced management tools compared with enterprise offerings
- Best suited for remote access rather than full helpdesk support
Conclusion
When selecting remote access software, think about your primary use case — whether it’s supporting remote workers, providing IT helpdesk services, or enabling secure remote administration. Zoho Remote Access (via Zoho Assist) is great for browser‑based access and integrated ecosystems, while ManageEngine Remote Access Plus offers a deep toolkit for IT teams. TeamViewer excels in security and cross‑platform reach, Splashtop delivers strong performance at a low price point, and AnyDesk is a flexible, lightweight choice for fast access across devices.
No matter your business size or budget, there’s a remote access solution that can keep your team productive and your systems accessible from anywhere.